Returns Policy
Lyons Company
We pride ourselves on providing detailed and accurate information about every item we sell. Our photographs and videos showcase the actual condition of each item. As a trusted seller on online marketplaces, we aim to deliver reliable trucks, tractors, and equipment.
For any inquiries, please contact us via the “Contact Seller” link before making your purchase.
Our 100% Guarantee allows buyers to return items for a full refund if they are not accurately described. Buyers must notify us in writing within three days of receiving the item, but no later than fourteen days after the sale date. The item must not be used beyond verification of its condition, with usage limited from the time of sale. Return shipping costs are covered for authorized returns.
Our Buyer Protection Plan offers additional coverage, including protection against undisclosed damage, liens, and material misrepresentation. Eligible purchases are covered up to €100,000 for equipment and €50,000 for capital assets, with support provided through our partner Bank Buyer Protection Programs.
Coverage under the Buyer Protection Plan includes secured warehousing, protection against liens, material misrepresentation, and return shipping. Certain exclusions apply, such as buyer’s remorse, regular maintenance, and consumables.
Buy with confidence knowing that Lyons Company provides toll-free customer service, logistics support, and cargo insurance for shipments via approved partners.
For shipping across Ireland and worldwide with minimal charges, choose Lyons Company